Terms and Conditions

Welcome to Riverside Reads. Please read these Terms and Conditions carefully before using our online platform or visiting our physical store.

1. Acceptance of Terms

By accessing or using our online store, visiting our physical bookstore, or participating in events hosted by Riverside Reads, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our services.

2. Products and Services

Riverside Reads offers new and used books, a children’s literature section, author signings, literary club meetings, an in-store café, a gift wrapping service, and a customer loyalty program. We reserve the right to modify or discontinue products, services, or promotions at any time without prior notice.

3. Online Store Purchases

• Order Acceptance: All orders placed through our online store are subject to availability and acceptance by Riverside Reads.
• Pricing and Payment: Prices are listed in Australian Dollars and include applicable taxes unless otherwise stated. Payments must be made in full before delivery.
• Delivery: We provide delivery for online orders as detailed on our site. Delivery times are estimates and not guaranteed.
• Returns and Refunds: Returns of products purchased online must follow our return policy, which is available on our website or in-store.

4. Loyalty Program

Participation in our loyalty program is subject to separate terms and conditions provided at the time of enrollment. Riverside Reads reserves the right to modify or terminate the program at any time.

5. User Conduct

When using our services, whether online or in-store, you agree not to:

• Violate any laws or regulations;
• Disrupt or interfere with others’ use of our services;
• Engage in fraudulent or abusive behavior;
• Use our platform to transmit harmful or offensive content.

6. Intellectual Property

All content on our online platform, including text, images, logos, and trademarks, is the property of Riverside Reads or its licensors. Unauthorized use or reproduction is prohibited.

7. Limitation of Liability

Riverside Reads shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services, including delays or errors in delivery.

8. Privacy

Your privacy is important to us. Personal information collected through our online store or in-store loyalty program is managed according to our Privacy Policy, which can be found on our website.

9. Governing Law

These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of courts located in Victoria.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: